AI agent,
built to resolve,
not route

Reads the history, checks the order, executes the action in the system and returns the case resolved, inside the tools you already use. The autonomy is yours to grant, and to limit.Start free for 7 days*

One agent. Different operations.

Connect your company systems and define what the agent can consult, decide and execute. See examples of processes that can be automated.

Today

With the UPX AI Agent

Repetitive ticket

The agent opens three systems to answer where the order is.

The agent checks the order, replies with current data and closes the case.

Triage and queue

The queue moves by arrival order and the SLA blows up with no warning.

The agent classifies on intake and sorts by deadline, value and risk.

Post-contact logging

The analyst closes the ticket and types the summary into the CRM later.

The agent classifies, summarizes the case and updates the CRM right away.

Escalation without context

Tier 2 gets the raw conversation and rebuilds the case from scratch.

The agent delivers the case assembled, with what has already been checked.

Duplicate documents and receipts

Invoices, receipts and proofs go through an agent to be issued.

The agent issues the document right away, without going through a human.

Connect your agent to+0tools.

Support talks to strangers and acts on the system. Both limits are configured up front.

Cap per action

Refund amount, type of exception, allowed channels and accounts defined before any autonomy.

No payment access

The agent does not change payment methods, bank details, credit limits or billing.

A customer instruction is not a command

An incoming message is content to be handled, never an order to be executed. What the agent can do comes from the configuration, not the conversation.

One customer's data never reaches another

Lookups restricted to the authenticated requester's record. The customer base stays within scope and never becomes training material.

Auditable trail

Every lookup, reply and action logged with previous state, new state, policy applied, timestamp and approver.

Escalation guaranteed

A legal, health or vulnerability risk signal leaves the automation and goes to a human, at any level of autonomy.

Interface

It works where
your team already talks.

No new portal to learn. You ask, follow along and approve in the app that is already open. Scope, limits and audit trail are the same in every interface.

Questions and approvals from your phone, with answers in natural language. Useful for people who decide away from their desk.

Slack and Teams

The agent replies in the team's thread, flags what needs attention and takes approvals in one click.

Discord

For teams that already operate there. Commands, alerts and approvals inside the squad's channel.

Web console

Where you configure the rules, set the autonomy level per task, review the audit trail and browse the full history.

Switching interfaces does not switch the rules. Same scope, same limits, same log in all of them.

Security by default

The limits don't change
with the level.

UPX treats every access to real systems as a privileged credential. You change the autonomy; isolation, traceability, safeguards, and scope remain in force across all four levels.