Secure AI Agent · Laboratory
AI applied to
your lab's quality
A specialist configured to document quality control, trace samples, trigger critical value alerts, and keep health surveillance current.
Companies that trust UPX
Capabilities
What the Laboratory Agent
can do
Main areas of work for the Clinical Laboratory AI Agent in your operation.
QC documentation
Organizes internal control records and flags violated rules.
Sample traceability
Reconstructs the path from collection to release, with each step dated.
Critical value alert
Detects out-of-range results and triggers the procedure's alert.
Recollection and incidents
Records unsuitable samples and tracks the new collection.
Health surveillance
Monitors licenses, permits, and required deadlines for the facility.
Turnaround time
Tracks overdue tests and flags what needs attention.
Skills
Capabilities that compose the specialist
Skills add specific capabilities to the Secure AI Agent according to the processes it needs to execute.
- Quality control records
- Documents internal QC and flags rule violations.
- Sample tracing
- Reconstructs each step from collection to release.
- Critical value detection
- Identifies out-of-range results and triggers the alert.
How it worksFrom collection to release,
From collection to release,
with review at every step
Connect your sources, define what the agent can do, and let documentation happen within your lab's limits.
- Connect the lab's records
- The agent works with what the routine already produces.Connect the quality controls, the sample records, and the document base so the Secure AI Agent has access only to what it needs to support quality.
- Ask for the work
- Talk to the agent in natural language.Request the QC status, a sample's traceability, or the overdue tests through the available channels. The agent understands the context, applies the configured skills, and follows the lab's procedures.
- The agent documents. The officer releases.
- From documentation to release, with control.The agent organizes, traces, and alerts within the defined permissions. Releasing reports, interpreting results, and clinical communication stay with the qualified technical team.
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02
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Integrations
Connected to the sources where the lab records
The Laboratory AI Agent can query your records and run tasks in the systems your team already uses.
Flow
What goes in,
what the agent does, and what comes out
From the raw record to a traceable history, following your lab's procedures and permissions.
Inputs
- Control recordCSV
- Sample historyLOG
- Standard procedurePDF
Processing
Secure AI Agent
Processing the task
- Read
- Order
- Checkrunning
- Prepare
Skill appliedProcedure verified
Output
Completed
Documentation prepared
- Sample chain reconstructed
- QC rule violation flagged
- Critical value highlighted
Control
You define how far the Agent can act
Different actions can operate with different autonomy levels, always within your lab's procedures.
- 1
Query
Reads records and procedures and answers with the reference.
- 2
Prepare
Documents QC and reconstructs the sample chain.
- 3
Request review
Waits for validation from the technical officer.
- 4
Execute
Performs the action within the defined limits.
Levels are configured per type of action, according to each lab's quality system. Releasing reports, interpreting results, and communicating critical values to the physician always stay with the qualified technical team.
Get started
Put a Secure AI Agent to work.
Start on the platform or choose the plan that fits the pace of your operation.
Security and compliance
Security that can be verified.
Certifications and attestations
UPX maintains SOC 2 Type II and ISO 27001, with independent audit over its information security controls.
Privacy and regulation
- LGPD
- Operations follow Brazil's Law 13.709/2018. In AI Agent contracts, UPX acts as data processor; the legal basis remains with your company.
- Zero Data Retention
- A product policy, not a certification: with compatible providers and configurations, processed content is not retained after execution.
- Retention and deletion
- The retention policy is defined by contract. Once the contract ends, data is deleted within the agreed period.
Frequently asked questions
Common questions about the Laboratory Agent
What laboratories usually ask before putting an agent to support quality.
Does the agent release reports?
No. Release is the qualified technical officer's act. The agent organizes documentation, traces the sample, and flags gaps so release happens with complete information.Does it interpret test results?
No. The agent detects results outside the configured range and triggers the alert defined in the procedure. Interpretation and clinical decisions always stay with the technical team and the requesting physician.Does it run quality control?
QC is run by the team with control materials. The agent documents the results, applies the configured rules, and flags when one has been violated.How does the critical value alert work?
The agent identifies the out-of-range result and triggers the alert per the defined procedure, recording time and recipient. Clinical communication to the physician stays with the technical team.Is patient data used to train models?
No. Content processed by Secure AI Agents is not used to train UPX models or third-party models.Can we audit what the agent did?
Yes. Every action is logged: what was queried, what was proposed, when, in which system, and under which permission. The history stays available for review and auditing.How long does it take to go live?
It depends on where the records live. The starting point is connecting quality control and the sample base, then expanding the scope as results come in.
Secure AI Agent
Bring a Secure AI Agent to your laboratory
Talk to our specialists and see how to adapt this AI Agent to your processes, systems, and needs.