Secure AI Agent · Finance BPO
AI applied to
each client's back office
A specialist configured to run payables with fraud checks, collect with the client's approval, reconcile daily, and close the month for the accountant — with strict separation between portfolios.
Companies that trust UPX
Capabilities
What the BPO Agent
can do
Main areas of work for the Finance BPO AI Agent in your operation.
Payables
Builds the queue by due date, with the document attached.
Fraud checks
Verifies the payee's bank details against the registry.
Collections with approval
Prepares the dunning sequence and only sends with client sign-off.
Daily reconciliation
Cross-checks statement and entry and isolates what does not match.
Close package
Organizes documents and reports for the client's accountant.
Portfolio segregation
Keeps each client isolated, with no cross-context.
Skills
Capabilities that compose the specialist
Skills add specific capabilities to the Secure AI Agent according to the processes it needs to execute.
- Payment queue
- Orders by due date and attaches the source document.
- Payee verification
- Compares bank details against the approved registry.
- Multi-client reconciliation
- Reconciles portfolio by portfolio, with no mixed context.
How it worksFrom the received document
From the received document
to the delivered close
Connect each client's sources, define what the agent can do, and run the back office with separation by portfolio.
- Connect each client separately
- One portfolio at a time, with no cross-context.Connect each client company's ERP, spreadsheets, and banks in isolated scopes, so the Secure AI Agent only sees what belongs to the portfolio it is working in.
- Ask for the work
- Talk to the agent in natural language.Ask for a client's payment queue, the day's reconciliation, or the close package through the available channels. The agent understands the context, applies the configured skills, and follows your BPO's procedure.
- The agent prepares. The client approves.
- Nothing goes out without the money owner's sign-off.The agent verifies, reconciles, and organizes within the defined permissions. Approving payments, authorizing collections, and releasing the close stay with the client and your team's owner.
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Integrations
Connected to each client's system
The BPO AI Agent can query each portfolio's controls and run tasks in the systems your team already uses.
Omie Conta Azul 
Flow
What goes in,
what the agent does, and what comes out
From a loose document to a back office on track, portfolio by portfolio, with your BPO's permissions.
Inputs
- Invoice and slipPDF
- Client statementOFX
- Payee registryCSV
Processing
Secure AI Agent
Processing the task
- Read
- Verify
- Reconcilerunning
- Organize
Portfolio isolatedPayee verified
Output
Completed
Back office prepared
- Payment queue with attached document
- Reconciliation discrepancy isolated
- Close package for the accountant
Control
You define how far the Agent can act
Different actions can operate with different autonomy levels, and the configuration applies per portfolio.
- 1
Query
Reads the portfolio's documents and statements and answers with the source.
- 2
Prepare
Verifies the payee, reconciles, and builds the queue.
- 3
Request review
Waits for approval from the client who owns the portfolio.
- 4
Execute
Performs the action within the defined limits.
Levels are configured per type of action and per client. Approving payments, authorizing collections, and changing payee records always stay with the client and the BPO's owner.
Get started
Put a Secure AI Agent to work.
Start on the platform or choose the plan that fits the pace of your operation.
Security and compliance
Security that can be verified.
Certifications and attestations
UPX maintains SOC 2 Type II and ISO 27001, with independent audit over its information security controls.
Privacy and regulation
- LGPD
- Operations follow Brazil's Law 13.709/2018. In AI Agent contracts, UPX acts as data processor; the legal basis remains with your company.
- Zero Data Retention
- A product policy, not a certification: with compatible providers and configurations, processed content is not retained after execution.
- Retention and deletion
- The retention policy is defined by contract. Once the contract ends, data is deleted within the agreed period.
Frequently asked questions
Common questions about the Finance BPO Agent
What finance outsourcing firms usually ask before putting an agent into their clients' back office.
How do you guarantee one client cannot see another's data?
Each portfolio is connected in an isolated scope and the agent only operates inside the active portfolio. There is no shared context between clients, not even for comparison or benchmarking.Does the agent pay our clients' bills?
No. It builds the queue by due date, attaches the source document, and verifies the payee. Approving and submitting the payment stay with the client and your team's owner.How do the fraud checks work?
The agent compares the bank details on the document against the approved payee registry and flags ownership mismatches, new accounts, or recent changes before the queue goes for approval.Does it collect from our client's own customers?
Only with explicit authorization. The dunning sequence is prepared and held until the client who owns the portfolio approves, because the communication goes out in their name, not the BPO's.Does the close replace the client's accountant?
No. The agent organizes the package — documents, reconciliation, and reports — so the accountant can handle bookkeeping and reporting. Technical responsibility stays with the qualified professional.Is client data used to train models?
No. Content processed by Secure AI Agents is not used to train UPX models or third-party models.Can we audit what the agent did in each portfolio?
Yes. Every action is logged per client: what was queried, what was proposed, when, in which system, and under which permission. The history stays available for review and auditing.
Secure AI Agent
Bring a Secure AI Agent to your finance BPO
Talk to our specialists and see how to adapt this AI Agent to your processes, systems, and needs.