Secure AI Agent · Gym
AI applied to
your gym's operation
A specialist configured to track arrears, fill the class schedule, spot members who stopped showing up, and keep the facility documented.
Companies that trust UPX
Capabilities
What the Gym Agent
can do
Main areas of work for the Gym and Fitness Studio AI Agent in your operation.
Membership billing
Tracks arrears and prepares the collection sequence.
Class occupancy
Identifies empty classes and taps the interest list.
Churn risk
Flags members whose attendance dropped so the team can act.
Plan renewals
Anticipates expirations and prepares the renewal outreach.
Facility documentation
Monitors permits, reports, and required renewals for the space.
Member support
Answers questions about schedules, plans, and access on connected channels.
Skills
Capabilities that compose the specialist
Skills add specific capabilities to the Secure AI Agent according to the processes it needs to execute.
- Collection sequence
- Tracks arrears and prepares the notices.
- Attendance analysis
- Identifies attendance drops and churn risk.
- Schedule management
- Flags empty classes and slots with demand.
How it worksFrom signup to renewal,
From signup to renewal,
with review at every step
Connect your systems, define what the agent can do, and let the follow-up happen within your facility's limits.
- Connect management and channels
- The agent works where the gym already records.Connect the management system, the access control, and the member channels so the Secure AI Agent has access only to what it needs to follow the operation.
- Ask for the work
- Talk to the agent in natural language.Request the arrears position, the members at churn risk, or the class occupancy through the available channels. The agent understands the context, applies the configured skills, and follows the facility's rules.
- The agent prepares. The team acts.
- From alert to action, with control.The agent chases, flags, and organizes within the defined permissions. Prescribing training, assessing members, and negotiating plans stay with the responsible professionals.
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Integrations
Connected to the systems your gym already uses
The Gym AI Agent can query your member base and run tasks in the systems your team already uses.
Asaas 
Google Calendar 
Flow
What goes in,
what the agent does, and what comes out
From the raw record to an action list, following your facility's rules and permissions.
Inputs
- Access logCSV
- Financial positionList
- Class scheduleDOC
Processing
Secure AI Agent
Processing the task
- Read
- Compare
- Prioritizerunning
- Prepare
Skill appliedRules verified
Output
Completed
Follow-up prepared
- Overdue members listed
- Members at churn risk
- Classes with open spots flagged
Control
You define how far the Agent can act
Different actions can operate with different autonomy levels, always within your facility's rules.
- 1
Query
Reads check-ins and finance and answers with the reference.
- 2
Prepare
Flags arrears and churn risk.
- 3
Request review
Waits for validation from the responsible team.
- 4
Execute
Performs the action within the defined limits.
Levels are configured per type of action, according to each company's policy. Training prescription, physical assessment, and plan negotiation always stay with the responsible professionals.
Get started
Put a Secure AI Agent to work.
Start on the platform or choose the plan that fits the pace of your operation.
Security and compliance
Security that can be verified.
Certifications and attestations
UPX maintains SOC 2 Type II and ISO 27001, with independent audit over its information security controls.
Privacy and regulation
- LGPD
- Operations follow Brazil's Law 13.709/2018. In AI Agent contracts, UPX acts as data processor; the legal basis remains with your company.
- Zero Data Retention
- A product policy, not a certification: with compatible providers and configurations, processed content is not retained after execution.
- Retention and deletion
- The retention policy is defined by contract. Once the contract ends, data is deleted within the agreed period.
Frequently asked questions
Common questions about the Gym Agent
What gyms usually ask before putting an agent to support the operation.
Does the agent prescribe training or assess members?
No. Training prescription and physical assessment are the exercise professional's acts. The agent's scope is commercial and administrative: billing, schedule, retention, and documentation.Does it advise on injury, pain, or diet?
No. The agent provides no health guidance. When a member asks about it, the handover goes to the responsible professional.What does at-risk member mean?
It means churn risk, measured by the drop in attendance against the member's own history. It is not a clinical assessment: the agent flags the pattern for the team to decide how to act.Does it chase overdue members?
The agent tracks arrears and prepares the collection sequence. Sending can be automatic or stay under approval, depending on the autonomy level set for that action.Is member data used to train models?
No. Content processed by Secure AI Agents is not used to train UPX models or third-party models.Can we audit what the agent did?
Yes. Every action is logged: what was queried, what was proposed, when, in which system, and under which permission. The history stays available for review and auditing.How long does it take to go live?
It depends on the systems involved. The starting point is connecting member management and configuring the collection sequence, then expanding to retention and scheduling.
Secure AI Agent
Bring a Secure AI Agent to your gym
Talk to our specialists and see how to adapt this AI Agent to your processes, systems, and needs.