Secure AI Agent · Courses
AI applied to
the student who comes back next term
A specialist configured to keep inquiries from going cold, run enrollment, track attendance, and prepare re-enrollment before the term ends.
Companies that trust UPX
Capabilities
What the Courses Agent
can do
Main areas of work for the Language School AI Agent in your operation.
Inquiries that stay warm
Tracks each prospect with a scheduled next step.
Guided enrollment
Moves from proposal to signed contract with no gaps.
Placement scheduling
Books the placement test with an available teacher.
Attendance watch
Flags the student who has started missing classes.
Re-enrollment ready
Builds next term's campaign per class.
Class capacity
Shows full classes, open seats, and weak time slots.
Skills
Capabilities that compose the specialist
Skills add specific capabilities to the Secure AI Agent according to the processes it needs to execute.
- Acquisition cadence
- Follows up with prospects at the defined frequency.
- Dropout alerts
- Cross-checks absences and payments and flags churn risk.
- Re-enrollment campaign
- Separates who renews, who hesitates, and who leaves.
How it worksFrom the first inquiry
From the first inquiry
to a closed re-enrollment
Connect your sources, define what the agent can do, and stop losing students for lack of follow-up.
- Connect the channels and the classes
- The agent works with what the school already records.Connect the inquiry channels, the student records, the class controls, and the attendance logs so the Secure AI Agent has access only to what it needs.
- Ask for the work
- Talk to the agent in natural language.Ask for inquiries without a next step, the students at risk of dropping out, or the re-enrollment campaign through the available channels. The agent cites the source record and attendance.
- The agent follows up. The teacher teaches.
- From follow-up to classroom, with a clear limit.The agent handles the commercial and administrative side within the defined permissions. Assessing level, measuring progress, and running the class stay with the teacher.
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Integrations
Connected to the channels and the classes
The Courses Agent can query your records and run tasks in the systems your team already uses.
WhatsApp 
Calendly Mailchimp
Flow
What goes in,
what the agent does, and what comes out
From a forgotten inquiry to a full class next term, following the school's rules.
Inputs
- Prospect listCSV
- Class attendanceLOG
- Course contractPDF
Processing
Secure AI Agent
Processing the task
- Read
- Cross-check
- Classifyrunning
- Prepare
Consent respectedRecord cited
Output
Completed
Operation prepared
- Inquiry with a dated next step
- Student at dropout risk flagged
- Re-enrollment campaign per class
Control
You define how far the Agent can act
Different actions can operate with different autonomy levels, always within the school's rules.
- 1
Query
Reads records, classes, and contracts and answers with the source.
- 2
Prepare
Builds the follow-up and the re-enrollment campaign.
- 3
Request review
Waits for approval before contacting the student.
- 4
Execute
Performs the action within the defined limits.
Levels are configured per type of action. Assessing student level, measuring progress, granting discounts, and terminating contracts always stay with the teacher and coordination. Follow-up respects anyone who asked not to be contacted again.
Get started
Put a Secure AI Agent to work.
Start on the platform or choose the plan that fits the pace of your operation.
Security and compliance
Security that can be verified.
Certifications and attestations
UPX maintains SOC 2 Type II and ISO 27001, with independent audit over its information security controls.
Privacy and regulation
- LGPD
- Operations follow Brazil's Law 13.709/2018. In AI Agent contracts, UPX acts as data processor; the legal basis remains with your company.
- Zero Data Retention
- A product policy, not a certification: with compatible providers and configurations, processed content is not retained after execution.
- Retention and deletion
- The retention policy is defined by contract. Once the contract ends, data is deleted within the agreed period.
Frequently asked questions
Common questions about the Courses Agent
What language schools and continuing education programs usually ask before putting an agent into the operation.
Does it assess the student's level?
No. It books the test with an available teacher and files the result in the record. Assessing level and measuring progress belong to the teacher — that is pedagogical judgment, not an administrative task.How does it identify dropout risk?
By cross-checking attendance, payments, and time since last contact. A student who starts missing classes and stops replying usually signals before leaving; the agent surfaces that signal while there is still term left to turn it around.Does it talk to students and prospects?
If you release the action, yes — through the channel the school already uses, respecting anyone who asked not to be contacted again. By default it prepares the message for the team to review.Does it discount to close an enrollment?
No. It builds the proposal at standard terms and flags when a request falls outside policy. Granting discounts requires coordination's authority.How does it handle contract cancellation?
It applies the term and the rule in the course contract the student signed, including when the rule favors the student. The agent does not shorten windows or improvise termination terms.Is student data used to train models?
No. Content processed by Secure AI Agents is not used to train UPX models or third-party models.Can we audit what the agent did?
Yes. Every action is logged: what was queried, what was proposed, when, in which system, and under which permission. The history stays available for review and auditing.
Secure AI Agent
Bring a Secure AI Agent to your school
Talk to our specialists and see how to adapt this AI Agent to your processes, systems, and needs.