Secure AI Agent · Pharmacy
AI applied to
your pharmacy's compliance
A specialist configured to reconcile controlled substances, track licenses, organize cold chain records, and document pharmacy services.
Companies that trust UPX
Capabilities
What the Pharmacy Agent
can do
Main areas of work for the Pharmacy and Drugstore AI Agent in your operation.
Controlled reconciliation
Cross-checks inflows, outflows, and balance and flags gaps before filing.
Licenses and permits
Monitors expirations for the store and the technical officer.
Cold chain
Organizes temperature records and flags excursions.
Pharmacy services
Documents the services provided as the record requires.
Expiry and stockouts
Flags expiring items and products at risk of running out.
Inspection readiness
Gathers the documentation inspectors typically request.
Skills
Capabilities that compose the specialist
Skills add specific capabilities to the Secure AI Agent according to the processes it needs to execute.
- Stock reconciliation
- Flags balance divergences in controlled products.
- Due date control
- Monitors licenses, permits, and product expiry.
- Temperature records
- Organizes readings and flags cold chain excursions.
How it worksFrom stock to inspection,
From stock to inspection,
with review at every step
Connect your systems, define what the agent can do, and let the checking happen within your pharmacy's limits.
- Connect the pharmacy system
- The agent works with what the store already records.Connect the management system, the temperature controls, and the document base so the Secure AI Agent has access only to what it needs to follow compliance.
- Ask for the work
- Talk to the agent in natural language.Request the controlled reconciliation, the license status, or the temperature records through the available channels. The agent understands the context, applies the configured skills, and follows the pharmacy's procedures.
- The agent prepares. The pharmacist signs.
- From checking to filing, with control.The agent reconciles, organizes, and alerts within the defined permissions. Dispensing, advising on medication, and filing the records stay with the responsible pharmacist.
01
02
03
Integrations
Connected to the systems your pharmacy already uses
The Pharmacy AI Agent can query your stock and records and run tasks in the systems your team already uses.
Bling Tiny ERP 
Flow
What goes in,
what the agent does, and what comes out
From the raw record to a finished check, following your pharmacy's procedures and permissions.
Inputs
- Stock movementCSV
- Temperature logLOG
- Health permitPDF
Processing
Secure AI Agent
Processing the task
- Read
- Reconcile
- Checkrunning
- Prepare
Skill appliedProcedure verified
Output
Completed
Check prepared
- Controlled divergence flagged
- Temperature excursion highlighted
- Expiring licenses listed
Control
You define how far the Agent can act
Different actions can operate with different autonomy levels, always within your pharmacy's procedures.
- 1
Query
Reads stock and records and answers with the reference.
- 2
Prepare
Reconciles balances and flags due dates.
- 3
Request review
Waits for validation from the responsible pharmacist.
- 4
Execute
Performs the action within the defined limits.
Levels are configured per type of action, according to each company's policy. Dispensing, advising on medication, and filing records always stay with the responsible pharmacist.
Get started
Put a Secure AI Agent to work.
Start on the platform or choose the plan that fits the pace of your operation.
Security and compliance
Security that can be verified.
Certifications and attestations
UPX maintains SOC 2 Type II and ISO 27001, with independent audit over its information security controls.
Privacy and regulation
- LGPD
- Operations follow Brazil's Law 13.709/2018. In AI Agent contracts, UPX acts as data processor; the legal basis remains with your company.
- Zero Data Retention
- A product policy, not a certification: with compatible providers and configurations, processed content is not retained after execution.
- Retention and deletion
- The retention policy is defined by contract. Once the contract ends, data is deleted within the agreed period.
Frequently asked questions
Common questions about the Pharmacy Agent
What pharmacies usually ask before putting an agent to support the operation.
Does the agent advise customers about medication?
No. Pharmaceutical advice and dispensing are reserved for the pharmacist. The agent's scope is the back office: reconciliation, documentation, and deadline control.Does it file the controlled substance records?
No. The agent reconciles inflows, outflows, and balance, and flags divergences before closing. Filing is still done by the technical officer.Does it monitor the refrigerator?
Measurement is done by the instruments. The agent organizes temperature records, identifies excursions, and alerts the owner so the investigation can happen.Does it replace the pharmacist at the counter?
No. The pharmacist's presence remains a legal requirement. The agent cuts the time spent on checking and documentation, freeing the professional for customer care.Is our data used to train models?
No. Content processed by Secure AI Agents is not used to train UPX models or third-party models.Can we audit what the agent did?
Yes. Every action is logged: what was queried, what was proposed, when, in which system, and under which permission. The history stays available for review and auditing.How long does it take to go live?
It depends on the systems involved. The starting point is connecting the management system and configuring controlled reconciliation, usually the most critical routine.
Secure AI Agent
Bring a Secure AI Agent to your pharmacy
Talk to our specialists and see how to adapt this AI Agent to your processes, systems, and needs.