Secure AI Agent · Logistics
AI applied to
the trip that cannot stop
A specialist configured to check paperwork before the load leaves, track deliveries against SLA, file claims on time, and flag driver hours approaching the limit.
Companies that trust UPX
Capabilities
What the Logistics Agent
can do
Main areas of work for the Transportation and Logistics AI Agent in your operation.
Trip paperwork
Checks what is missing before the load leaves and warns.
Delivery SLA
Tracks the promised window and flags the delay.
Claims on time
Organizes filing with photos, reports, and the insurer's deadline.
Driver hours
Flags who is approaching the statutory driving limit.
Cost per route
Cross-checks fuel, tolls, and time and shows the margin.
Delivery incidents
Records refusals, damage, and redeliveries with evidence.
Skills
Capabilities that compose the specialist
Skills add specific capabilities to the Secure AI Agent according to the processes it needs to execute.
- Loading checklist
- Checks tax paperwork and blocks what is incomplete.
- Hours tracking
- Monitors driving time and flags the approaching limit.
- Claim file
- Gathers evidence and assembles the filing on time.
How it worksFrom a verified loading
From a verified loading
to a proven delivery
Connect your sources, define what the agent can do, and run the operation without loads held up by paperwork.
- Connect the operation's sources
- The agent works with what the trip already produces.Connect the trip documents, the delivery tracking, the driver base, and the incident records so the Secure AI Agent has access only to what it needs.
- Ask for the work
- Talk to the agent in natural language.Ask for the loading check, the deliveries outside SLA, or a claim file through the available channels. The agent understands the context, applies the configured skills, and cites the evidence.
- The agent checks. Operations execute.
- From verification to decision, with control.The agent verifies, tracks, and documents within the defined permissions. Releasing a trip with gaps, filing claims, and accepting liability for damage stay with the company.
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02
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Integrations
Connected to the trip's controls
The Logistics Agent can query your controls and run tasks in the systems your team already uses.
Google Maps WhatsApp 
Flow
What goes in,
what the agent does, and what comes out
From a raw manifest to an operation with paperwork in order, following the carrier's procedures.
Inputs
- Tax documentXML
- Delivery trackingCSV
- Hours logLOG
Processing
Secure AI Agent
Processing the task
- Read
- Verify
- Compare the windowrunning
- Document
Required set verifiedEvidence cited
Output
Completed
Operation prepared
- Loading without paperwork blocked
- Delivery outside SLA flagged
- Driver hours at the limit flagged
Control
You define how far the Agent can act
Different actions can operate with different autonomy levels, always within the company's procedures.
- 1
Query
Reads documents and controls and answers with the reference.
- 2
Prepare
Checks the loading and assembles the claim file.
- 3
Request review
Waits for approval before releasing or accepting.
- 4
Execute
Performs the action within the defined limits.
Levels are configured per type of action. Releasing a trip with missing paperwork, filing claims, accepting liability for damage, and authorizing redeliveries always stay with the responsible team.
Get started
Put a Secure AI Agent to work.
Start on the platform or choose the plan that fits the pace of your operation.
Security and compliance
Security that can be verified.
Certifications and attestations
UPX maintains SOC 2 Type II and ISO 27001, with independent audit over its information security controls.
Privacy and regulation
- LGPD
- Operations follow Brazil's Law 13.709/2018. In AI Agent contracts, UPX acts as data processor; the legal basis remains with your company.
- Zero Data Retention
- A product policy, not a certification: with compatible providers and configurations, processed content is not retained after execution.
- Retention and deletion
- The retention policy is defined by contract. Once the contract ends, data is deleted within the agreed period.
Frequently asked questions
Common questions about the Logistics Agent
What carriers usually ask before putting an agent into the operation.
Does it release the trip if paperwork is missing?
No. A load without tax paperwork in order risks fines and roadside detention, a loss far bigger than a delayed departure. The agent flags exactly what is missing, and releasing with gaps requires a recorded human decision.Does it plan routes that stretch driver hours?
No. Driving hours have statutory limits, and exceeding them exposes both the company and the driver. The agent flags who is near the limit and signals when the plan does not fit the available time.Does it file the insurance claim?
It assembles the file with photos, the incident record, documents, and the insurer's deadline, leaving it ready to file. Filing and accepting liability for damage are company decisions, because they carry contractual effect.How does it track delivery SLAs?
It compares the window promised to the customer against actual progress and flags the delay before the customer calls. When a delivery fails, it records the reason with evidence, so the conversation with the shipper is factual.Does it talk to the driver?
If you release the action, yes — through the channel the operation already uses, with a record. By default it prepares the message and leaves it for the team to send.Is operational data used to train models?
No. Content processed by Secure AI Agents is not used to train UPX models or third-party models.Can we audit what the agent did?
Yes. Every action is logged: what was queried, what was proposed, when, in which system, and under which permission. The history stays available for review and auditing.
Secure AI Agent
Bring a Secure AI Agent to your carrier operation
Talk to our specialists and see how to adapt this AI Agent to your processes, systems, and needs.