Secure AI Agent · Veterinary
AI applied to
your clinic's routine
A specialist configured to organize records, send vaccine reminders, fill the service schedule, and keep controlled medications reconciled. The veterinarian always prescribes and decides.
Companies that trust UPX
Capabilities
What the Veterinary Agent
can do
Main areas of work for the Veterinary Clinic and Pet Shop AI Agent in your operation.
Record organization
Structures the animal's history and flags missing information.
Vaccine reminders
Tracks the vaccination calendar and notifies the owner on time.
Service scheduling
Fills grooming and appointment slots and confirms with the owner.
Medication control
Reconciles controlled stock and flags balance divergences.
Follow-up visits
Reminds the owner of the return visit the veterinarian scheduled.
Facility documentation
Monitors licenses and required renewals for the clinic.
Skills
Capabilities that compose the specialist
Skills add specific capabilities to the Secure AI Agent according to the processes it needs to execute.
- Vaccination calendar
- Tracks deadlines and sends reminders to the owner.
- Schedule management
- Fills slots and confirms appointments.
- Stock reconciliation
- Flags divergences in controlled medications.
How it worksFrom the record to the follow-up,
From the record to the follow-up,
with review at every step
Connect your systems, define what the agent can do, and let the back office run within your clinic's limits.
- Connect scheduling and records
- The agent works where the clinic already records.Connect the schedule, the record system, and the owner channels so the Secure AI Agent has access only to what it needs to support the routine.
- Ask for the work
- Talk to the agent in natural language.Request the month's vaccine reminders, the schedule confirmation, or the controlled reconciliation through the available channels. The agent understands the context, applies the configured skills, and follows the clinic's rules.
- The agent organizes. The vet decides.
- From organizing to deciding, with control.The agent reminds, schedules, and reconciles within the defined permissions. Prescribing, diagnosing, and advising the owner on treatment always stay with the veterinarian.
01
02
03
Integrations
Connected to the systems your clinic already uses
The Veterinary AI Agent can query your schedule and records and run tasks in the systems your team already uses.
Google Calendar Bling 
Asaas
Flow
What goes in,
what the agent does, and what comes out
From the raw record to a prepared reminder, following your clinic's rules and permissions.
Inputs
- Animal historyDOC
- Service scheduleCSV
- Medication stockList
Processing
Secure AI Agent
Processing the task
- Read
- Check deadlines
- Reconcilerunning
- Prepare
Skill appliedRules verified
Output
Completed
Routine prepared
- Due vaccines listed
- Schedule confirmed with owners
- Controlled divergence flagged
Control
You define how far the Agent can act
Different actions can operate with different autonomy levels, always within your clinic's rules.
- 1
Query
Reads records and the schedule and answers with the reference.
- 2
Prepare
Organizes reminders and reconciles stock.
- 3
Request review
Waits for validation from the responsible veterinarian.
- 4
Execute
Performs the action within the defined limits.
Levels are configured per type of action, according to each clinic's policy. Prescription, diagnosis, and advising the owner on treatment always stay with the veterinarian.
Get started
Put a Secure AI Agent to work.
Start on the platform or choose the plan that fits the pace of your operation.
Security and compliance
Security that can be verified.
Certifications and attestations
UPX maintains SOC 2 Type II and ISO 27001, with independent audit over its information security controls.
Privacy and regulation
- LGPD
- Operations follow Brazil's Law 13.709/2018. In AI Agent contracts, UPX acts as data processor; the legal basis remains with your company.
- Zero Data Retention
- A product policy, not a certification: with compatible providers and configurations, processed content is not retained after execution.
- Retention and deletion
- The retention policy is defined by contract. Once the contract ends, data is deleted within the agreed period.
Frequently asked questions
Common questions about the Veterinary Agent
What clinics usually ask before putting an agent to support the routine.
Does the agent prescribe medication for the animal?
No. The veterinarian always prescribes and decides. The agent organizes records, tracks deadlines, and reconciles stock, without interfering in clinical decisions.Does it advise the owner about the animal's symptoms?
No. The agent answers about scheduling, services, and administrative history. Any question about the animal's health is routed to the responsible veterinarian.Does it file the controlled veterinary medication records?
No. The agent reconciles stock and flags divergences before closing. Filing and responsibility for the record stay with the technical officer.How do vaccine reminders work?
The agent tracks the calendar recorded in each chart and prepares the owner's notice on time. Sending can be automatic or stay under approval, as you define.Is owner and animal data used to train models?
No. Content processed by Secure AI Agents is not used to train UPX models or third-party models.Can we audit what the agent did?
Yes. Every action is logged: what was queried, what was proposed, when, in which system, and under which permission. The history stays available for review and auditing.How long does it take to go live?
It depends on the systems involved. The starting point is connecting the schedule and records and configuring vaccine reminders, which usually pay off quickly.
Secure AI Agent
Bring a Secure AI Agent to your veterinary clinic
Talk to our specialists and see how to adapt this AI Agent to your processes, systems, and needs.